Coventry: Father furious after being ticketed for parking at McDonald’s

Marcus Ward, 35, was enraged by the accusation (Photo: Coventry Live/BPM Media)

A parent claims he was ‘scammed’ after being ticketed while visiting a McDonald’s with his family.

Marcus Ward parked near a branch of the restaurant in Walsgrave, Coventry.

The 35-year-old man and his wife took their two young children out for lunch and an afternoon at McDonald’s.

A few days later though, a parking ticket showed up at the front door.

Marcus said the indictment, from UK Parking Control, stated that his wife and children had exceeded the 90-minute limit for customer parking by around 10 minutes.

The lack of signage meant the family was not following the rules, he said.

The furious dad told CoventryLive: ‘You’ve got soft game in that McDonald’s so you’ll be there a lot longer than a normal McDonald’s.

Marcus Ward, 35 from Coventry, was hounded by parking companies after his wife was caught parking 16 minutes longer than allowed at Coventry Walsgrave McDonalds when she took the children to the soft play restaurant, on 22 February 2023.

Marcus and his family stayed 16 minutes longer than allowed (Photo: Coventry Live/BPM Media)

‘If you break down how long it takes a parent to get their kids out of the car, change them, feed them and play, it’s definitely over an hour and a half.’

‘It’s a lot of money to use a facility that has a parking lot.

‘I’ve lived in Coventry all my life and never knew that parking had a time limit.

‘Everything is almost set up for you to fail and be caught in this trap. It’s unbelievable.’

Marcus has been fighting the parking ticket since last August.

He has previously been told he will have to fight the parking charge in court, with the fine coming in at £170.

He said: ‘I get upset about it because it’s both fair and unfair. It’s absolutely shocking. It’s basically like getting mugged, but somehow cool.

‘If my wife parked there and went to another store and came back, I would have paid the fine, but as I am strongly against paying morally, I am digging in my heels and sticking to my principles.

Marcus wants to warn others about the time limit at the popular restaurant to prevent people from getting ‘trapped’.

A McDonald’s spokesperson said: ‘We have parking restrictions at several of our restaurants, with a time limit to ensure there is adequate parking for all of our customers.

‘ Ample signage about these restrictions is clearly displayed as you drive into the car park, on various posts within it and inside the restaurant.

‘We work with industry-approved contractors who use the cameras, which have been in place for some time, to ensure customers are within the 90-minute time limits.’ has contacted UK Parking Control for comment.

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